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Health and Environment

COVID-19

The City is taking the necessary measures to protect the population from coronavirus (COVID-19) and limit its spread. Since the situation is changing constantly, we monitor it continually to implement all the actions required for everyone’s health and safety.

General information

The Centre intégré de santé et de services sociaux (CIUSS) de la Montérégie regularly updates the latest information on the situation of COVID-19 throughout the territory.

  • As announced by the Gouvernement du Québec, as of Saturday, March 12, 2022, the vaccination passport is no longer required to access a public place or an activity.

    It is no longer necessary to present a vaccination passport to access the city’s sports, leisure and cultural facilities, including the Centre Georges-P.-Vanier, the Pavillon de l’île, the Centre multisport, the Sportplex, etc., nor to access municipal buildings or to attend a City Council meeting.

    Please note that the wearing of masks in public places remains mandatory until new instructions are announced by Public Health in the near future.

    For more information on the vaccine passport, please visit the COVID-19 vaccination passport section available on the the Gouvernement du Québec website.

  • Covid-19 vaccinations is currently underway in Montérégie for general population aged 5 and older.

    People who have already received their first and second doses can now take their appointment for their booster dose, according to the following schedule. To make an appointment visit Clic Santé online portal.

    Make sure that the minimum interval of 4 weeks between doses is respected.

    For more information about vaccination, see the following sections of the Website of the ministère de la Santé et des Services sociaux:

    Information about the vaccine

    Progress of the COVID-19 vaccination

    Priority groups for vaccination

  • A variety of service points are available for people who would like to be tested for COVID-19, including designated clinics and mobile walk-in units.

    To find out about the various locations, please go to the Portail Santé Montérégie Coronavirus (COVID-19) page or call 450-644-4545 or toll-free number 1-877-644-4545.

    It is important to note that testing clinics do not provide COVID-19 tests for people who need attestations to travel. Travellers must therefore use a private laboratory for testing.

Measures in place

Following recent government announcements regarding the relaxation of certain health measures, the City is reopening its offices to the public during regular business hours on Monday, February 28, 2022. The buildings affected by this reopening are City Hall, the Public Works Building and the Municipal Court. The bibliothèque Raymond-Laberge and the Centre culturel G.-P.-Vanier were already accessible to users.

In the context of the ongoing COVID-19, the City still invites citizens to travel only when necessary and to prioritize online services to transmit their request, to minimize thebuildings traffic and reduce the risk of contagion.

Measures are in place to ensure safe visits for the public and employees, including mandatory hand washing and face covering. If you have any associated symptoms, please reschedule your visit or contact us by phone or email.

  • Sanitary measures in force

    The Bibliothèque Raymond-Laberge is to the public from Monday, January 17 at 12 noon.

    To respect the distancing measures, the library capacity will be restricted. It is strongly recommended that visits to the library be brief and limited to selecting materials for borrowing. It is also recommended that the number of people from the same family in the library be kept to a minimum. Procedure mask wearing or face covering is mandatory at all times for users aged 5 years and older. Consult the all details in the Guidelines to follow and sanitary measures section.

    The contactless loan service remains available for vulnerable or quarantined persons. To consult terms and conditions of this service, consult the membership and services section.

    See the library’s website

  • In accordance with the most recent directives announced by the Government of Quebec, the Municipal Court is accessible to the public during normal business hours.

    Measures are in place to ensure safe visits for the public and employees, including mandatory hand washing and face covering. If you have any associated symptoms, please do not attend and contact the Municipal Court by telephone service during regular business hours at 450 698-3246. Citizens are encouraged to prioritize payments and pleas by using constat express.

    Methods of payment

    It is possible to make regular payments by certified cheque or money order payable to “Ville de Châteauguay”. Also, online on the city website using Constats Express. This payment method requires a Visa or MasterCard credit card or via websites of most financial institutions. It is also possible by coming in person at the Cour municipale commune de Châteauguay or at the counter of Châteauguay city hall.

    Suspended driver’s licence

    If your licence is suspended and you would like to pay the full amount owing in order to lift the suspension at the Société d’assurance automobile du Québec SAAQ), you can call the Municipal Court and make a credit card payment by calling 450 698-3244. Upon receipt of the payment, a notice will be sent to the SAAQ and the penalty will be lifted. Please check with the SAAQ that the penalty has indeed been lifted before starting to drive again.

    Payment agreement

    By contacting the Court, your case can be evaluated and analyzed to determine if you are eligible for a payment arrangement. Please call the Court directly between 1:30 p.m. and 4:30 p.m. at 450 698-3243.

    Court sessions

    Court sessions are maintained for criminal cases.  The accused person does not have to attend as long as he or she is represented by a lawyer.  If you are a person charged with a criminal offence and do not have a lawyer, it is recommended that you:

    • Hire a lawyer
    • Or contact the COVID-19 Legal Assistance Clinic established by the ministre de la Justice et Procureur général du Québec et le Bâtonnier du Québec:
      • Toll free: 1 866 699-9729
      • Montreal: 514 789-2755
      • Capitale-Nationale: 418 838-6415
      • Gatineau: 819-303-4080

    The hearings will be held in camera.  If you are returning from abroad or have symptoms of COVID-19, you will be denied access to the courtroom.

    For all urgent requests, you can call 450 698-3246.  The Judge will be informed and will determine if a session must be held.

    All criminal files (statements of offence) with hearing dates in March, April and May will be postponed to a later date.  Please do not attend. We will send you a notice of hearing informing you of the new date.

    Contestation (plea of not guilty)

    If you wish to plead not guilty, you must complete and send us the response form included in the statement of offence by e-mail at cour.municipale@ville.chateauguay.qc.ca. You will also find a self-addressed envelope for this purpose.

    If you no longer have the reply form, the envelope or both, you can send us a simple letter indicating that you wish to plead not guilty and include your name, contact information and the statement of offence number that is located at the top centre of the statement of offence.

    The reply form can be sent to us:

    • By mail;
    • By email;
    • By fax.

    MUNICIPAL COURT

    265 D’Anjou Boulevard, #101
    Châteauguay, Québec J6J 5J9

    Telephone: 450 698-3246
    Fax: 450 698-3259

    E-mail: cour.municipale@ville.chateauguay.qc.ca

  • All bids must be mailed to the Public Works and Engineering Building (220 boul. Industriel).

    A video of the bid opening, filmed in front of two witnesses, will be available upon request and the results will be published on the SEAO website. The Ville de Châteauguay is committed to respecting all transparency procedures in order to remain in good standing.

    For all published tenders, several dates have been extended and you are invited to visit the OACS website regularly to monitor the publication of addendums and notices.

    You can reach the Supply Division by e-mail at the following address: appro.chateauguay@videotron.ca.

  • Following recent government announcements regarding the relaxation of certain health measures, City Council meetings will resume in person at the salle du Pavillon de l’île. No reservations are required to attend the meeting.

    Sessions continue to be broadcast live on the City’s Facebook page. They will also be available for viewing in the following days on our website in the Council Sessions section.

    Citizens wishing to ask questions to Council members may do so by completing a form that will be posted online shortly.

    For more information, consult the Council Meetings section.

    Each Councilor can be reached at those phone numbers :

    • Barry Doyle – District de La Noue (1) : 514 922-1984
    • Arlene Bryant – District du Filgate (2) : 514 772-8001
    • Éric Corbeil – District de Robutel (3) : 514 512-3547
    • Lucie Laberge – District de Brumbay (4) : 450 691-4459
    • Marie-Louise Kerneis – District de Salaberry (5) : 514 443-3051
    • Mike Gendron – District de Lang (6) : 514 829-1986
    • Luc Daoust – District de Le Moyne (7) : 514 434-0681
    • François Le Borgne – District D’Youville (8) : 514 486-1336

    To find out the name of your Councilor: Electoral districts on the interactive map

  • As of February 28, 2022, relaxations is available on certain sanitary measures for events and performances.

    Indoor events and performances

    Venues with 10,000 or fewer spectators (50% of capacity for venues with 10,000 or more spectators) no longer have a limited seating capacity. Vaccination passports will be required and face coverings are still mandatory, except for eating and drinking. spectators must remain seated in their respective seats.

    Outdoor events and performances

    A limit of 5,000 people per venue applies. Vaccination passports will be required and the wearing of masks and a distance of one metre between people is strongly recommended.

    Consult the measures in effect on the Government of Quebec website.

    To get the latest updates on a specific event, see the Events & Special Activities section of our website.

  • Indoor sports and recreational activities 

    Indoor sports and recreation activities are permitted without limit. Limiting contact and ensuring stability of playing partners is recommended. The number of people is determined by site managers, depending on the capacity of the infrastructure. To limit contact, it is still recommended to apply distancing measures, when possible, between each person. Games, leagues, tournaments and competitions are authorized. Vaccination passports are required for participants and spectators 13 years and older.

    Locker rooms are open at 50% capacity. Participants are encouraged to arrive ready to perform their activity, if possible.

    Outdoor sports and recreational activities

    Outdoor sports and recreation activities are permitted. Limiting contact and ensuring stability of playing partners is recommended. Organized physical, sports, and recreational activities that require frequent or prolonged contact require immunization for participants 13 years of age and older. Access to facilities for participants to prepare or warm up is permitted, subject to health regulations. Locker rooms are open at 50% capacity.

    Consult the measures in effect on the Government of Quebec website.

    Sportplex from the Régie Beau-Château

    More information is available on the Régie’s website at www.beauchateau.ca.

    Polydium

    More information is available on the Polydium website at www.polydium.ca

    Centre multisport

    More information is available on the Centre multisport’s website at www.centremultisportchateauguay.com

  • Outdoor gatherings on private property are permitted. It is recommended that these gatherings be limited to a maximum of 20 people from different addresses or the occupants of 3 residences. For indoor gatherings in private homes, it is recommended that these gatherings be limited to a maximum of 10 people from different addresses or the occupants of 3 residences.

    During gatherings, it is recommended to always follow the basic health guidelines. If you are symptomatic, do not participate in gatherings.

    Consult the measures in effect on the Government of Quebec website.

    Victims of domestic violence

    Victims of domestic violence can leave their home for help anytime. SOS Violence conjugale (1-800-363-9010) and La Re-Source, house of help and shelter for women who are victims of conjugal violence (450-699-0908).

  • For more information on the measures implemented in public transit in the surrounding area: Exo public transportation

  • Business

    On behalf of our merchants, please encourage the local economy in accordance with existing health measures and the social distance required to limit the spread of COVID-19.

    Community resources

    Several community resources in the region are working hard to help vulnerable people during the pandemic. Consult the Community Resources Directory developed by the CISSS de la Montérégie-Ouest.

  • Héritage Saint-Bernard facilities, including the centre écologique Fernand-Seguin

    More information is available on the Héritage Saint-Bernard website at www.ilesaintbernard.com.

     

  • Emergency Assistance for Small and Medium-Sized Businesses

    Offered by MRC since April 2020, this low-interest loan from the Gouvernement du Québec is designed to help businesses that have lost income. To date, 85 Roussillon businesses have shared over $2.7 million.

    Assistance for Businesses in Regions on Maximum Alert (AERAM)

    This assistance is targeted at businesses in the red zone which continue to be closed, such as restaurants, bars and gyms. This section allows businesses to convert to loan forgiveness all of their eligible monthly fixed expenses under the Emergency Assistance for Small and Medium-Sized Businesses program. Assistance up to $15,000 may be awarded per month. This section applies retroactively from January 1, 2021 and covers a period of two months after the reopening.

    E-business Subsidy Program

     In addition, MRC has a subsidy fund to support businesses develop their e-business. So far, 53 businesses have benefited from this subsidy representing $71,000 in total.

    All of the support programs and application forms are available on MRC website.

Practices to be respected

  • It is important, from an environmental and safety perspective, to dispose of used gloves and masks in garbage cans, ideally knotted bags, in order to minimize the risk of spreading COVID-19 and, of course, to maintain a pleasant environment for everyone.
  • We remind you that no wipes are disposable. In the current context, we are seeing an increase in the consumption of wipes. Many of them end up in the toilet and threaten to block the pumps. The people in charge of wastewater treatment are asking for your collaboration to prevent this situation from becoming a problem in the network. Please dispose of your wipes in the garbage!
  • Appropriate hygiene measures are recommended for everyone:

    • Wash your hands often in hot, running water and scrub them with soap for at least 20 seconds.
    • Use alcohol-based hand sanitizer if you do not have access to soap and water.
    •  Follow the hygiene rules when you cough or sneeze:
      • Cover your mouth and nose with your arm to reduce the spread of germs.
      • If you use paper tissues, throw them in the garbage can as quickly as possible and then wash your hands.
    •  Avoid visiting people who are hospitalized or in long-term care institutions for 14 days after you return from a foreign country or if you are sick.
    • Avoid direct contact when you greet someone, such as shaking their hand, and use other types of greetings instead.
    • Wear a mask when you are in an enclosed public space or on public transit.

    Symptoms

    The symptoms of COVID-19 are as follows:

    • Fever
    • Cough
    • Respiratory difficulties

    The symptoms may be mild (like a cold) or more severe (like pneumonia, pulmonary insufficiency, renal failure).

    In extreme cases, the illness may lead to death. The people most at risk of complications are those who are immunosuppressed, those with chronic diseases and the elderly.

  • People who want more information about the COVID-19 situation in Québec are invited to check the Québec government’s resources.

    See the measures put in place by the Québec government.
    Québec.ca/coronavirus

    General public COVID-19 information line: 
    1-877-644-4545

Sanitary guidelines

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