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Health and Environment

COVID-19

The City is taking the necessary measures to protect the population from coronavirus (COVID-19) and limit its spread. Since the situation is changing constantly, we monitor it continually to implement all the actions required for everyone’s health and safety.

General information

The Centre intégré de santé et de services sociaux (CIUSS) de la Montérégie regularly updates the latest information on the situation of COVID-19 throughout the territory.

Testing clinics for COVID-19

A variety of service points are available for people who would like to be tested for COVID-19, including designated clinics and mobile walk-in units.

To find out about the various locations, please go to the Portail Santé Montérégie Coronavirus (COVID-19) page or call 450-644-4545 or toll-free number 1-877-644-4545.

It is important to note that testing clinics do not provide COVID-19 tests for people who need attestations to travel. Travellers must therefore use a private laboratory for testing.

Latest updates from the city

As Ville de Châteauguay is one of the 82 municipalities forming the Montréal Metropolitan Community (CMM), it is classified into the red zone, Level 4 – Maximum Alert. Moving to the maximum alert level means that some of our operations need to be revised to control the spread of the virus and comply with Public Health Authority guidelines.

Thus, with the exception of the police station, which remains open for urgent cases, we have had to close all of our municipal buildings to the public, including those used by local organizations such as the Centre 55+, FADOQ and others. Operations are ongoing, and staff will provide telephone and online service on a regular schedule.

  • The Bilbliothèque Raymond-Laberge is reopening its doors to the public from Monday, February 22. Users will be able to browse the library shelves once again to choose their documents, while complying with strict hygiene and physical distancing rules. It will also be possible for residents with library membership to book a time slot to use the workspaces and public computers.

    While curfew remains in force, the library will be open to the public at the following times:

    • Monday: noon to 7 p.m.
    • Tuesday, Wednesday and Thursday: 9 a.m. to 7 p.m.
    • Friday: 9 a.m. to 5 p.m.
    • Saturday and Sunday: noon to 5 p.m.

    Sanitary measures in force

    To comply with physical distancing measures, the maximum capacity for visitors will be 40 individuals at a time. In addition, we recommend that family visits are limited, brief and restricted to only selecting documents to borrow. Children under 13 must be accompanied by an adult and remain at their side at all times.

    In addition to these guidelines, the following sanitary measures have been implemented or extended :

    • Face coverings are mandatory for all users at all times. Face coverings must cover the nose and mouth. Scarfs are not accepted. Surgical masks are highly recommended;
    • Disinfecting your hands is mandatory on arrival and before using computer work stations and facilities;
    • A physical distance of two metres must be kept at all times with personnel and other users;
    • No drinking or eating inside the building;
    • Floor and shelf markings have been added which must be observed;
    • Documents must be returned through the outdoor chutes, except for large articles (e.g., board games) which must be returned at the service desk. Documents are put under 72-hour quarantine.

    You must stay at home if:

    • You have the following symptoms: cough, fever, difficulty breathing, sudden loss of smell;
    • You have been in contact with a confirmed case of COVID-19 or you are awaiting the results of a screening test;
    • You have returned from a trip outside the country within the last two (2) weeks.

    The library team would like to thank users in advance for their cooperation. Access will be refused to any person who does not observe the sanitary measures in force.

    Contactless loan service

    The contactless loan service will come to an end when the library reopens. It will remain available on request only for vulnerable or quarantining individuals.

    See the library’s website

  • Given the current situation related to the coronavirus pandemic, the Ville de Châteauguay must, in a preventive approach, order several measures to protect both the public and municipal personnel against the possible spread of COVID-19.The Ville de Châteauguay intends to prioritize online or telephone services. The Court’s service counter will therefore be closed to the public.

    Payment

    It is possoble to make regular payments by certified cheque or money order payable to “Ville de Châteauguay”.

    Suspended driver’s licence

    If your licence is suspended and you would like to pay the full amount owing in order to lift the suspension at the Société d’assurance automobile du Québec SAAQ), you can call the Municipal Court and make a credit card payment by calling 450 698-3244. Upon receipt of the payment, a notice will be sent to the SAAQ and the penalty will be lifted. Please check with the SAAQ that the penalty has indeed been lifted before starting to drive again.

    Arrest warrant

    With regard to persons who have signed a promise to appear before the fine collector following the execution of an arrest warrant or who have received an offer of compensatory work, please do not come to Court on March 30, 2020, despite what is written on the document you signed or that you received. Instead, please call the Municipal Court at 450 698-3243 between 2:00 pm and 4:00 pm.

    Court sessions

    Court sessions are maintained for criminal cases.  The accused person does not have to attend as long as he or she is represented by a lawyer.  If you are a person charged with a criminal offence and do not have a lawyer, it is recommended that you:

    • Hire a lawyer
    • Or contact the COVID-19 Legal Assistance Clinic established by the ministre de la Justice et Procureur général du Québec et le Bâtonnier du Québec:
      • Toll free: 1 866 699-9729
      • Montreal: 514 789-2755
      • Capitale-Nationale: 418 838-6415
      • Gatineau: 819-303-4080

    The hearings will be held in camera.  If you are returning from abroad or have symptoms of COVID-19, you will be denied access to the courtroom.

    For all urgent requests, you can call 450 698-3246.  The Judge will be informed and will determine if a session must be held.

    All criminal files (statements of offence) with hearing dates in March, April and May will be postponed to a later date.  Please do not attend. We will send you a notice of hearing informing you of the new date.

    Contestation (plea of not guilty)

    If you wish to plead not guilty, you must complete and send us the response form included in the statement of offence. You will also find a self-addressed envelope for this purpose.

    If you no longer have the reply form, the envelope or both, you can send us a simple letter indicating that you wish to plead not guilty and include your name, contact information and the statement of offence number that is located at the top centre of the statement of offence.

    The reply form can be sent to us:

    • by mail;
    • by e-mail;
    • by fax.

    MUNICIPAL COURT

    265 D’Anjou Boulevard, #101
    Châteauguay, Québec J6J 5J9

    Telephone: 450 698-3246
    Fax: 450 698-3259

    E-mail: cour.municipale@ville.chateauguay.qc.ca

  • All bids must be mailed to the Public Works and Engineering Building (220 boul. Industriel).

    A video of the bid opening, filmed in front of two witnesses, will be available upon request and the results will be published on the SEAO website. The Ville de Châteauguay is committed to respecting all transparency procedures in order to remain in good standing.

    For all published tenders, several dates have been extended and you are invited to visit the OACS website regularly to monitor the publication of addendums and notices.

    The Supply Division is available during regular hours. You can reach it by e-mail at the following address: appro.chateauguay@videotron.ca.

  • City Council now sits in camera. Citizens can follow the proceedings via webcast on our Facebook page and submit their questions using an online form available on the day of the Council meeting.

    Each Councilor can be reached at those phone numbers :

    • Barry Doyle – District de La Noue (1) : 514 922-1984
    • Michel Énault – District du Filgate (2) : 514 717-7147
    • Éric Corbeil – District de Robutel (3) : 514 512-3547
    • Lucie Laberge – District de Brumbay (4) : 450 691-4459
    • Marcel Deschamps – District de Salaberry (5) : 450 699-1120
    • Mike Gendron – District de Lang (6) : 514 829-1986
    • Éric Allard – District de Le Moyne (7) : 514 817-5167
    • François Le Borgne – District D’Youville (8) : 514 486-1336

    To find out the name of your Councilor: Electoral districts on the interactive map

  • The events initiated by the Ville de Châteauguay, in particular the shows planned by Château-Scènes, are suspended until further notice.

    To get the latest updates on a specific event, see the Events & Special Activities section of our website.

  • Mesures in force as of February 26: The only indoor activities that are permitted are those that are carried out in pools and at skating rinks, alone, in pairs, or with members of the same household.

    Sportplex from the Régie Beau-Château

    More information is available on the Régie’s website at www.beauchateau.ca.

    Polydium

    More information is available on the Polydium website at www.polydium.ca

    Centre multisport

    More information is available on the Centre multisport’s website at www.centremultisportchateauguay.com

  • Effective January 9 of this year, a curfew is in effect in Quebec until further notice. Between 8 p.m. and 5 a.m., Quebecers must not leave their homes or yards, with some exceptions.

    Police officers may intervene when individuals are outside their homes during non-permitted hours. They will actively intervene when individuals do not respect the curfew. Offenders face fines of $1,000 to $6,000 if they are unable to adequately justify why they are outside the home. Young people aged 14 to 17 are liable to receive a fine of $500.

    Since the curfew began, police have intercepted 1,484 vehicles and arrested more than 1,726 citizens. They have issued 50 tickets for non-compliance with the curfew.

    To enable individuals who are travelling during the curfew because of their work to readily demonstrate that such travel is legitimate, employers are asked to download, complete and sign the form Attestation de l’employeur – Déplacement durant le couvre-feu décrété par le gouvernement du Québec (available only in French).https://www.quebec.ca/en/health/health-issues/a-z/2019-coronavirus/confinement-in-quebec/

    Victims of domestic violence

    Victims of domestic violence can leave their home for help anytime. SOS Violence conjugale (1-800-363-9010) and La Re-Source, house of help and shelter for women who are victims of conjugal violence (450-699-0908).

     

  • For more information on the measures implemented in public transit in the surrounding area: Exo public transportation

  • Business

    On behalf of our merchants, please encourage the local economy in accordance with existing health measures and the social distance required to limit the spread of COVID-19.

    Community resources

    Several community resources in the region are working hard to help vulnerable people during the pandemic. Consult the Community Resources Directory developed by the CISSS de la Montérégie-Ouest.

  • Héritage Saint-Bernard facilities, including the centre écologique Fernand-Seguin

    More information is available on the Héritage Saint-Bernard website at www.ilesaintbernard.com.

    Mesures in force as of February 26: Activities will be limited to groups of 8 individuals from more than one household. Members of the same household can be more than 8 individuals.

    The centre écologique equipment rental centre is open every Saturday and Sunday from 9 a.m. to 4 p.m. The chalet remains open for toilet access only. Please note that the chalet will be exceptionally open during the school break week, from February 27 to March 7.

    The Pavillon de l’île is open for toilet access, to access the wildlife refuge trails and for take out orders at the Café de l’île, from 9 a.m. to 5 p.m. daily.

  • Emergency Assistance for Small and Medium-Sized Businesses

    Offered by MRC since April 2020, this low-interest loan from the Gouvernement du Québec is designed to help businesses that have lost income. To date, 85 Roussillon businesses have shared over $2.7 million.

    Assistance for Businesses in Regions on Maximum Alert (AERAM)

    This assistance is targeted at businesses in the red zone which continue to be closed, such as restaurants, bars and gyms. This section allows businesses to convert to loan forgiveness all of their eligible monthly fixed expenses under the Emergency Assistance for Small and Medium-Sized Businesses program. Assistance up to $15,000 may be awarded per month. This section applies retroactively from January 1, 2021 and covers a period of two months after the reopening.

    E-business Subsidy Program

     In addition, MRC has a subsidy fund to support businesses develop their e-business. So far, 53 businesses have benefited from this subsidy representing $71,000 in total.

     

    All of the support programs and application forms are available on MRC website.

Practices to be respected

  • It is important, from an environmental and safety perspective, to dispose of used gloves and masks in garbage cans, ideally knotted bags, in order to minimize the risk of spreading COVID-19 and, of course, to maintain a pleasant environment for everyone.
  • We remind you that no wipes are disposable. In the current context, we are seeing an increase in the consumption of wipes. Many of them end up in the toilet and threaten to block the pumps. The people in charge of wastewater treatment are asking for your collaboration to prevent this situation from becoming a problem in the network. Please dispose of your wipes in the garbage!
  • Appropriate hygiene measures are recommended for everyone:

    • Wash your hands often in hot, running water and scrub them with soap for at least 20 seconds.
    • Use alcohol-based hand sanitizer if you do not have access to soap and water.
    •  Follow the hygiene rules when you cough or sneeze:
      • Cover your mouth and nose with your arm to reduce the spread of germs.
      • If you use paper tissues, throw them in the garbage can as quickly as possible and then wash your hands.
    •  Avoid visiting people who are hospitalized or in long-term care institutions for 14 days after you return from a foreign country or if you are sick.
    • Avoid direct contact when you greet someone, such as shaking their hand, and use other types of greetings instead.
    • Wear a mask when you are in an enclosed public space or on public transit.

    Symptoms

    The symptoms of COVID-19 are as follows:

    • Fever
    • Cough
    • Respiratory difficulties

    The symptoms may be mild (like a cold) or more severe (like pneumonia, pulmonary insufficiency, renal failure).

    In extreme cases, the illness may lead to death. The people most at risk of complications are those who are immunosuppressed, those with chronic diseases and the elderly.

  • People who want more information about the COVID-19 situation in Québec are invited to check the Québec government’s resources.

    See the measures put in place by the Québec government.
    Québec.ca/coronavirus

    General public COVID-19 information line: 
    1-877-644-4545

Sanitary guidelines

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