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Municipal Documents

Access to Information Request

As a public body, Ville de Châteauguay is subject to the Act Respecting Access to Documents Held by Public Bodies and the Protection of Personal Information. This law establishes the general principle that anyone who so requests has the right to:

  • Access documents held by the city, subject to the applicable restrictions and exceptions such as outlines, drafts, preliminary notes, legal opinions, opinions, etc.
  • Be informed of personal information about them held by the city.
  • Correct personal information about them if it is inaccurate or incomplete or if the Act does not authorize the information to be collected, released or kept.

File an access to information request

Documents held by the City

You can file an access to information request concerning documents held by Ville de Châteauguay in one of the following ways:

  • by filling out the form (in French only) Demande d’accès à un document
  • by submitting a written request containing the following information:
    • The first and last name and contact information of the person filing the request
    • An exact description of the document requested (title, author, subject, target date or period, service concerned)
    • Preferred consultation method (in our offices or to receive a copy by mail or email)

You can send us the request in one of the following ways:

  • By sending an email to:

  • By sending your request to the following address:

    Direction du greffe et du contentieux
    Édifice de la Mairie
    5 Boulevard D’Youville
    Châteauguay (Québec)  J6J 2P8

Documents held by the Service de police

For access to information requests concerning documents held by the police service, please see the related Service de police webpage.

  • Following receipt of the request, the Act provides for a response time of 20 consecutive days (commonly called calendar days, that is, from Monday to Sunday, including statutory holidays). Upon notice, this period may be extended as needed for a period not exceeding 10 days.


  • Onsite consultation of documents is free and must take place during office hours:

    • Monday to Thursday, 8:30 a.m. to noon and 1:15 p.m. to 5:00 p.m.
    • Friday: 8:30 a.m. to noon.

    A fee is charged for copies.

  • If access to a document is denied, the person who made the written request can submit a request for review with the Commission d’accès à l’information du Québec within 30 days of the decision.

  • If you request documents that may contain personal information about another person, their duly signed written consent must be included with your request or subsequently submitted to the Service de greffe by email or mail.

    This consent must be sufficiently detailed with regard to the documents in question and the identity of the person or organization authorized to consult the documents and it must be dated recently.

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