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B-CITI – the citizen portal

Since 2018, the B-CITI portal has allowed citizens to communicate with the city by computer, tablet or smart phone.

Access the B-CITI web portal

Download the B-CITI app to your mobile device:


New citizen services account – beginning in the first quarter of 2021

In the first quarter of 2021, the city will launch an innovative citizen services account system to offer top-quality services to our residents.

This new citizen services account and its smart phone app will replace the B-CITI citizen portal and related app.

Find out more about the new citizen services account

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