MyAccount

MyAccount – the City’s new citizen services account

MyAccount is the City’s new and innovative citizen services account system that provides a top-quality services to our residents.

By phone, in person, on the website or through the mobile app, this system will help City employees better respond to your request.

We invite you to create your account today:

Create an account

This is the citizen services system that we are leaving to future generations of Châteauguay!
Pierre-Paul Routhier
Châteauguay Mayor

The new mobile application Châteauguay – MonDossier

Download the Châteauguay – MonDossier application on your mobile device today:

 

The new Châteauguay – MonDossier application replaces the B-CITI application.

The City will stop using the B-CITI application as of June 3, 2021.

Citizen Services

To report a problem and get information about all the city’s services

In person

5, boulevard D’Youville – J6J 2P8
Monday to Thursday, 8:30 a.m. to noon and 1:15 p.m. to 5:00 p.m.
Friday, 8:30 a.m. to noon

See map

BY PHONE

450-698-3000
Monday to Thursday, 8:30 a.m. to noon and 1:15 p.m. to 5:00 p.m.
Friday: 8:30 a.m. to noon

Social Media

Watering ban in effect

The use of any sprinkler system, the filling of swimming pools as well as the exterior cleaning of houses are prohibited until further notice.

 

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