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The new citizen services account – beginning in the first semester of 2021

Beginning in the first semester of 2021, the city will launch a brand-new, innovative citizen services account system to offer top-quality services to our residents.

By phone, in person, on the website and using the mobile app, this system will help city employees respond to request from residents.

Watch for the official launch in the first semester of 2021!

This is the citizen services system that we will bequeath to the future generations of Châteauguay!
Pierre-Paul Routhier
Châteauguay Mayor

B-CITI – current citizen portal

The B-CITI citizen portal will remain active until the first semester of 2021. It will then be replaced by the city’s new mobile app.

B-CITI citizen portal

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