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MyAccount – the City’s new citizen services account

MyAccount is the City’s new and innovative citizen services account system that provides a top-quality services to our residents.

By phone, in person, on the website or through the mobile app, this system will help City employees better respond to your request.

We invite you to create your account today:

Create an account

Login to MyAccount


The new mobile application Châteauguay – MonDossier

Download the Châteauguay – MonDossier application on your mobile device today:

The new Châteauguay – MonDossier application replaces the B-CITI application.

The City will stop using the B-CITI application as of June 3, 2021.

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