The new citizen services account – beginning in the first quarter of 2021
Beginning in the first quarter of 2021, the city will launch a brand-new, innovative citizen services account system to offer top-quality services to our residents.
By phone, in person, on the website and using the mobile app, this system will help city employees respond to request from residents.
Watch for the official launch in the first quarter of 2021!
B-CITI – current citizen portal
The B-CITI citizen portal will remain active until the first quarter of 2021. It will then be replaced by the city’s new mobile app.