Complaints during Public Calls for Tenders

Under the Cities and Towns Act, the City has established a procedure for the receipt and examination of complaints made in the awarding of a contract after a public call for tenders or the awarding of a contract by mutual agreement with a single supplier that involves an expenditure equal to or higher than the minimum threshold for a public call for tenders.

Note that it is always possible to contact the call for tenders manager before filing a complaint; the manager may, in some cases, accept the request without having to file a complaint.

Conditions and deadline for filing a complaint

Complaints must be filed electronically with the designated manager at the following email address:

examencontrats@ville.chateauguay.qc.ca

They must be presented using the Autorité des marchés publics form.

They must be received by the designated manager no later than the complaint deadline stated in the SÉAO.